How it works
One booking, start to finish.
STEP 01
Choose a service and describe the job
Each service asks its own short set of questions — the problem, the size of the job, whether you have the parts. Nothing is pre-filled, so the Tasker gets exactly what you told us.
STEP 02
Add the address
Pick your area and enter the street address. Only the Tasker you book sees the full address.
STEP 03
Pick a day and arrival window
Morning (8am–12pm), afternoon (12pm–4pm) or evening (4pm–7pm) — today or up to two weeks ahead. Same-day bookings add 20%, paid to your Tasker.
STEP 04
Compare available Taskers
Only Taskers who are approved, cover your area and are free in that window are shown — with their rate, jobs done and reviews.
STEP 05
Send your request
Add photos if you like, then review the work order and the price (the Tasker's price + 10% service fee). Faults start with an inspection and a fixed repair price. Your answers are saved if you need to sign in first.
STEP 06
Tasker accepts, you pay
Your Tasker has up to 4 hours to accept, and we let you know by email the moment they do. If they can't, pick someone else in two taps. Then you pay online; Fixgent holds the money until the job is done.
STEP 07
Chat and get it done
Agree access and timing in the booking chat. Extra work or parts are added in the app and only go ahead when you approve them.
STEP 08
Review
Rate your Tasker — reviews only come from completed bookings. Not right? Report it within 48 hours for a redo or refund, or within 7 days for a free redo.